Gained hands-on experience in Google Analytics setup, website data analysis, Audience, Acquisition &amp; Behavior reports, SEO, and data-driven marketing insights.

Google Analytics Certification - Coursera - Google Certified

Covered Tableau from fundamentals to advanced visualization, including data connection, data preparation, calculated fields, parameters, filters, dashboards, interactive visualizations, and analytical storytelling.

Tableau Desktop for Data Visualization

Developed end-to-end Power BI skills including data cleaning and transformation, data modeling, DAX, relationships, interactive dashboards, KPI reporting, and business data visualization.

Microsoft Power BI Data Analyst

Developed knowledge of organizational culture, workplace diversity, leadership, communication, and employee engagement, focusing on their impact on productivity and business performance. Gained insights into business ethics, ethical decision-making, inclusion, professional responsibility, and conflict management to support a respectful and sustainable workplace.

Organizational Culture, Diversity, and Ethics Certification

Covered SQL fundamentals to advanced querying, including data manipulation, filtering, joins, subqueries, aggregate functions, CTEs, window functions, and analytical queries for business insights.

SQL (MySQL) Certification 

Developed skills in business process analysis, mapping, and modeling, identifying bottlenecks and opportunities to improve operational efficiency. Gained expertise in stakeholder analysis, requirements understanding, and business modeling to deliver practical, business-focused solutions.

Business Analysis & Process Management

Covered advanced Excel concepts including data cleaning, formulas, Pivot Tables, Pivot Charts, dashboards, KPI analysis, data visualization, and business reporting.

Advanced Microsoft Excel – Business Analytics & Dashboard Development 

Master of Business Administration

Human Resource Management

Bachelor of Science

Psychology

Intermediate (Class XII)

Education

Matriculation (Class X)

<ul><li>Data Analysis &amp; MIS Reporting: Analyzed 100,000+ sales, customer, product, and project records using Advanced Excel, SQL/MySQL, Power BI, and Power Query; performed data cleaning, validation, reconciliation, trend analysis, and KPI reporting to identify business opportunities and contribute to a 12% increase in project conversions.</li><li>Dashboard &amp; Reporting Automation: Designed and automated 20+ KPI dashboards and MIS reports using Power BI, Tableau, Advanced Excel, and PowerPoint, reducing manual reporting effort by 35% and improving management visibility into sales, product, project, and channel performance; created executive-ready presentations for stakeholder reviews.</li><li>Business Analysis &amp; Requirements: Conducted forecasting, performance analysis, and market analysis across 50+ projects and 100+ channel partners; gathered business requirements, documented BRD/FRD, supported UAT, and translated business needs into practical analytical solutions, improving project tracking and operational efficiency by 15%.</li><li>Stakeholder &amp; Cross-Functional Collaboration: Led and coordinated cross-functional teams while working with architects, contractors, builders, channel partners, and internal stakeholders; communicated insights through presentations and business reports, managed priorities, and supported data-driven decision-making. Applied strong communication, presentation, documentation, problem-solving, and stakeholder-management skills, with exposure to large datasets, CSV/Excel processing, CRM/customer-service data, and voice/telecom operations.</li><li>Supported procurement and contract-based projects by analyzing vendor, project, pricing, and performance data, preparing MIS reports, tracking requirements, and coordinating with stakeholders to support data-driven procurement and contract decisions.</li></ul>

Sales

Institutional Manager

<ul><li>Analyzed 50,000+ transactional records using Advanced Excel, SQL, Power Query, Power BI, and Tableau to prepare MIS reports covering sales, product, channel, inventory, and demand KPIs, supporting renewable energy, solar, inverter, battery, and lighting projects.</li><li>Developed and automated 20+ KPI dashboards and management reports using Power BI, Tableau, Advanced Excel, and Power Query, reducing manual reporting effort by 25% and improving reporting turnaround and management visibility by 30%.</li><li>Analyzed performance across 100+ distributors and solar/renewable product channels, performing data cleaning, reconciliation, trend analysis, forecasting, and variance analysis to identify product and market opportunities that contributed to a 15% improvement in business performance.</li><li>Gathered requirements from 5+ cross-functional stakeholder groups across sales, channel, operations, and renewable-energy project teams; documented business requirements, translated needs into analytical solutions, and presented insights through PowerPoint, MIS reports, and dashboards, demonstrating strong communication, presentation, stakeholder management, and documentation skills.</li></ul>

Data Science & Analytics

Management Trainee

<ul><li>Managed and validated 5,000+ CRM/customer records using Advanced Excel, applying data cleaning, reconciliation, validation, PivotTables, and lookup-based analysis to improve data accuracy and reporting reliability.</li><li>Prepared weekly and monthly MIS/KPI reports using PivotTables, VLOOKUP, and structured Excel analysis, reducing reporting turnaround time by 20% for customer-service operations.</li><li>Analyzed 1,000+ customer interactions and feedback records to identify recurring service issues, customer-experience gaps, and operational trends, contributing to a 15% improvement in service efficiency.</li><li>Monitored customer-service KPIs and collaborated with 3+ internal stakeholder groups to communicate findings, document requirements, support issue resolution, and recommend process improvements across customer/voice operations.</li></ul>

Marketing/Media/Advertising

Telecom Customer Care Executive | Data Operations & MIS

Newton'S Institute Of Science And Technology,Aalagarajupalli,Koppunoor,Macherla,Guntur.

India

Business Analyst with 2+ years of experience across business analysis, data analytics, MIS reporting, dashboard development, and stakeholder management, with hands-on expertise in SQL, Power BI, Tableau, Advanced Excel, Power Query, DAX, Python, and MySQL. Experienced in analyzing 150,000+ business records, supporting 50+ projects, and developing 40+ KPI dashboards and MIS reports across sales, customer, product, operations, procurement & contract-based projects domains. Skilled in requirements gathering, BRD/FRD documentation, UAT, data cleaning and reconciliation, forecasting, KPI analysis, process improvement, and business performance analysis. Strong ability to translate complex data into executive-ready dashboards, strategic recommendations, and actionable business insights, supported by excellent presentation, communication, problem-solving, and stakeholder-management skills.

<ul><li>Validated 216 raw records, identified 24 duplicate rows, and reconciled $102,525 raw revenue to $90,400 post-deduplication revenue.</li><li>Mapped 175 eligible transactions to unique click IDs with 0 missing mappings and 0 duplicate transaction IDs.</li><li>Reconciled $83,500 eligible revenue with 175 validated transactions, achieving PASS on record-count and revenue reconciliation checks.</li></ul>

Revenue Validation & Data Reconciliation — Excel / SQL | 2026

<ul><li>Analyzed 90,000+ crime incidents using Power BI, measuring crime trends, 35% arrest rates, crime categories, hotspots, and district-level operational performance.</li><li>Developed interactive dashboards to identify high-risk areas and major crime patterns, supporting resource allocation, performance monitoring, and operational efficiency.</li></ul>

Power BI Project - Chicago Crime Analytics Dashboard 2022 – Evaluating Crime Reduction & Police Operation Effectiveness

<ul><li>Analyzed 10,000+ customer records using SQL, Power BI, and DAX, identifying a 20–21% churn rate and key customer risk segments across tenure, products, and account balances.</li><li>Built interactive dashboards to track customer retention, product adoption, and churn KPIs, identifying cross-selling and targeted retention opportunities.</li></ul>

Power BI Project - Bank CRM Customer Churn Analysis | SQL & Power BI

<ul><li>Analyzed 9,994 transactions, $2.3M+ sales, and $286K+ profit using Tableau dashboards, LOD calculations, drill-downs, and dynamic filters to evaluate business performance.</li><li>Analyzed 49 states, 531 cities, and 793 customers to identify revenue, profitability, regional, and customer-segment trends for executive decision-making.</li></ul>

Tableau Project - Superstore Executive Overview Dashboard

<ul><li>Analyzed 7 relational tables using JOINs, CTEs, Subqueries, and Window Functions, evaluating user engagement, content performance, follower behavior, and identifying top influencers, peak engagement hours, and high-performing hashtags.</li><li>Generated SQL-based insights for audience segmentation, content planning, and engagement optimization, supporting data-driven marketing decisions.</li></ul>

SQL Project - Social Media Analytics Project | SQL (MySQL) 

<ul><li>Analyzed call-center operations using 2.9 CSAT, 63% repeat callers, and peak-hour performance metrics to identify service and capacity issues.</li><li>Built an Excel KPI dashboard using PivotTables and data visualization across multiple customer-service and agent performance metrics.</li><li>Developed a ₹1 Crore investment strategy targeting CSAT improvement to 4.0+ and repeat-call reduction of 20–30% through technology, workforce, and infrastructure improvements.</li></ul>

Sazida Shaikh

Social Accounts

Achievements

Projects

Revenue Validation & Data Reconciliation — Excel / SQL | 2026

Power BI Project - Chicago Crime Analytics Dashboard 2022 – Evaluating Crime Reduction & Police Operation Effectiveness

Power BI Project - Bank CRM Customer Churn Analysis | SQL & Power BI

Tableau Project - Superstore Executive Overview Dashboard

SQL Project - Social Media Analytics Project | SQL (MySQL)

Advanced Excel Project - AstroSage Telecom Call Center Performance Optimization & ₹1 Crore Investment Strategy

Experience

Institutional Manager

Management Trainee

Telecom Customer Care Executive | Data Operations & MIS

Education

Reva University

Mumbai University

Shreerang Vidyalaya English medium Jr Clg

Shreerang Vidyalaya English medium

Certificates