Completed a comprehensive program on leadership development, focusing on enhancing strategic thinking, team management, communication, and decision-making skills. Gained practical insights into leading teams effectively, fostering collaboration, and driving organizational goals with a results-oriented approach.

Leadership skills 

Bachelor of Business Administration

Management

Intermediate (Class XII)

Commerce

Matriculation (Class X)

Other

• Provided timely and accurate support to Etsy sellers, addressing their queries and resolving platform-related&nbsp;issues effectively.&nbsp;• Delivered high-quality customer experience through chat and email support while adhering to defined SLAs&nbsp;and KPIs.&nbsp;• Assisted sellers with concerns related to account settings, payments, listings, orders, returns, and policy&nbsp;compliance.&nbsp;• Maintained clear documentation of interactions and followed escalation protocols for complex issues.&nbsp;• Ensured seller satisfaction by applying empathy, problem-solving, and attention to detail in every interaction.

Operations

Operations executive 

• Collaborated with the team to contact sponsors and secure partnerships for organizational events.&nbsp;• Recruited candidates for roles such as marketing and public relations by posting job descriptions,&nbsp;shortlisting&nbsp;resumes, and conducting interviews.&nbsp;• Assisted in coordinating event planning and execution, ensuring smooth communication between&nbsp;sponsors,&nbsp;guests, and team members.&nbsp;• Gained hands-on experience in talent acquisition, networking, and event management.

Human Resources

Human Resource executive 

Jb Knowledge Park - [ Jb College ], Faridabad

India

A motivated and detail-oriented professional currently working as an Operations Executive, with prior internship experience in Human Resources. Now expanding my skill set through Data Science and Business Analytics training at Newton School. Known for strong analytical thinking, communication, and organizational abilities, with a passion for learning how data can drive smarter business decisions. Seeking opportunities to apply my growing analytical knowledge and operational experience to contribute effectively to a data-driven organization.

Bhumika KashyapIndia

Social Accounts

Achievements

Experience

Operations executive

Human Resource executive

Education

JB knowledge park

Modern arya public school

GBL convent school

Certificates

Leadership skills

Skills